General Terms of Trade
General Terms of Trade – KERZENFARM HAHN 2021
1. General Aspects
All deliveries are made exclusively according to our terms of delivery and our terms of payment and override those of the customer. Different conditions will only be accepted after we have given written agreement.
2. Offer and Prices
Our offer is not binding. Invoice underlies prices and conditions valid for the date of order. Any differences must be confirmed in writing by us. The prices are ex works plus valid taxes; they are not binding. Orders below net value of € 50.00 will not be delivered. Our minimum net value order is € 165.00 within Germany. Orders between € 50.00 and € 100.00 will be invoiced with a supplementary charge of € 10.00, orders between € 100.00 and € 165.00 with an extra charge of € 5.00. Dispatches within Europe can be carried out from a minimum net value of € 300.00; for none-European countries, the minimum net value amounts € 1500.00.
3. Delivery Conditions
First deliveries within Germany and all deliveries into European and non-European countries can only be carried out after advance payment has been received. Delayed deliveries do not justify a claim for compensation. In case of an incomplete delivery, there is no right to demand a completed supply at a later date.
Orders should be made in writing by fax or by email (firstname.lastname@example.org).
Reclamations for damaged and faulty goods must be sent in writing and be received by us within 8 days after receipt of the goods. Later claims will not be accepted. Defects or damage of one article of the delivery does not justify claiming the whole delivery.
Reclamation has to be sent to us either by email or fax; the invoice number must be included. Only goods, which have been claimed beforehand, can be returned and credited by our company. The pickup of claimed goods is exclusively obligation of KERZENFARM.
7. Terms of payment
by proforma for all deliveries into European and other foreign countries less 2% discount (transfer charges have to be paid by the customer). Since 01.02.2014 customers outside Germany can participate the SEPA-Direct-Debit-Scheme for companies. Please contact us for further information.
for first orders within Germany: Proforma payment less 2 % discount. In case of a first order cancellation accepted by KERZENFARM a charge of 15% Net worth of order will be due after 14days.
by direct debit (within Germany): you issue authorisation for amount of invoice minus 2% discount
by invoice (the incoming date on our account is valid): Invoice amount is due in full
14 days from the date of issue, in case of payment within 8 days less 2 % discount.
Should payment not be made within this period, we reserve the right to charge reminder
costs as from the first reminder. As from the second reminder we shall additionally charge the current interest rate per month.
8. Right of property
Delivered goods remain our property until complete payment has been fulfilled.
9. Shades of colour
Candles produced by us will vary in shades of colour. Same Colour Numbers will vary.
We are not liable for any damages caused by our candles burning.
11. Acts of God
In the occurrence of certain unusual circumstances beyond our control (eg. lack of raw
materials), we reserve the right to cancel orders entirely or in part without incurring any
possible claim for compensation.
12. Court of Jurisdiction
is Itzehoe, Germany (commercial trade register Itzehoe, 1795)
With the edition of these Terms of Trade all former terms expire.
Nienbüttel, 01. January 2021